Periodically, the Steam or game servers may need to be brought down temporarily for maintenance or updates.You do not need to report downtime during such outages.If you are getting disconnected from Counter-Strike: Global Offensive servers across multiple games or with any regularity, this points to an issue with your connection to the Steam network or game server.
We highly suggest that you troubleshoot your networking issues if you are disconnecting often enough to be issued a Competitive Cooldown ban.See the linked Troubleshooting your Network's Connectivity with Steam and Programs that may Interfere with Steam articles for more information.If the issue persists, refer to the Network/Connection issues section of Steam Support.Check to see if there is an article related to the error message that you are seeing in the Specific Error Messages category.If your game was working previously but is now crashing or freezing and you have completed the above instructions under the "Verifying Game Cache" section with no results, try this next.
For Windows computers: You should see the Library folder available through the Go menu on the menu bar while holding the option key.You can report, discuss, and further troubleshoot issues that persist after completing all other troubleshooting steps in the Counter-Strike: Global Offensive Discussion forums. - [NETWORKING] – Allowing wider range for network channel bandwidth rate setting representing allowed game traffic to client: — Increased default rate to 196608 which will accommodate users with internet connections of 1.5 Mbps or better.If there is no article related to the message that you are seeing, continue through this article to troubleshoot the issue.If you are encountering this specific error message, please refer to our article regarding the issue: Pure server: file [GAME]\pak01_001does not match the server's file Refer to our articles regarding Hardware and Software based performance issues. Certain programs are known to conflict with Steam games or Steam functions.The following programs may cause issues while running Counter Strike: Global Offensive, and must be uninstalled to prevent Counter-Strike from crashing: If you are encountering any issues with your Steam games, ensure that your drivers are completely up to date.